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Return & Refund Policy

Return & Refund Policy

Shipping

Because we aim to provide our customers with excellent quality products at reasonable prices with fast shipping, we ship from warehouses in the US and China; however, shipping times may vary depending on your shipping address.  


Your products will be shipped within 1 to 3 days of placing your order. It will then take from 3 days to 4 weeks to receive your items. Once your order has been shipped, you will receive a tracking number.


Return

Returns are allowed within 14 days after receiving your item, which means you have 14 days after receiving your item to request a refund. Refund requests should be sent to [email protected]. Please include the order number in your email, so we can let you know the return address.

Damages and issues

If you receive a defective item, damaged item, or the wrong item, please contact us as soon as possible so we can address the issue.


Exchanges

We do not offer exchanges currently. However, if for any reason you didn’t get the exact product you expected, just let us know, and we’ll evaluate the issue and make it right.


Refunds

You’ll be notified once your return has been received and inspected and if the refund is approved. The original method of payment will be refunded automatically if approved. Please also remember that Banks and credit card companies sometimes take some time to process and post refunds.


Feel free to contact us at [email protected] for any query.